Since joining the Buy With Confidence scheme in 2009, P&R Roofing Ltd. - a roofing business based in Horspath - has benefited from a big boost to its business, with one in every ten of its customers being referred through the online database.

Owner Paul Hackett, said: “Quality is what my business is all about and the Buy With Confidence scheme gives our work the Trading Standards seal of approval that customers know and trust. Unlike other trader recommendation websites, the Buy With Confidence scheme requires very thorough background checks and is the only one that is Trading Standards approved, giving customers the confidence that we will do a good job.”

Established in 1984, the company specialises in re-roofing old properties. It built up a base of loyal customers, but the Buy With Confidence scheme gave them added exposure and credibility. Mr Hackett said: “As a member of the scheme, Trading Standards promotes our business to potential customers and lists us on the Buy With Confidence website. This has led to a big increase in customers; 10% of our business now comes through Trading Standards.”

Mr Hackett added: “I’d recommend the scheme to any business that wants to increase its credibility and customer confidence in the quality of their work. There is a prestige that comes with the accreditation because of the rigorous checks and effort that goes into the application, and we are proud to be on the list.”